Confirm the meeting point before travel
Ask your provider for the exact meeting location, a contact number, and a backup plan if the pickup arrangement changes. Confirm which airport your booking serves. Do not assume the location used on an earlier trip still applies.
After you land
- Check your messages for instructions from your driver.
- Let the driver know whether you are collecting checked bags.
- Confirm the meeting point before leaving the terminal.
- Match the driver and vehicle to your reservation before boarding.
What if my flight is delayed?
Send your provider the airline and flight number in advance. Ask how delays and waiting time are handled under your booking, and contact the provider if your itinerary changes.
Are private car and rideshare pickup instructions the same?
Use instructions for the service you booked. The airport publishes separate information for transportation options; your private provider should confirm where your specific pickup will take place.
Review official CMH transportation information →
What should I ask before booking?
Ask who will provide the ride, how the pickup works, and what insurance and airport authorization apply. Keep your confirmation and provider’s answers together.
Read Steve’s guide to checking a private transportation provider →
Someone else is picking you up?
Send them the waiting and pickup guide before they leave home.
CMH pickup and waiting guide →